COVID-19: What you need to know


Leer en Español


Heartland Health Centers is expanding COVID19 vaccination efforts to keep more people healthy! Schedule a COVID19 vaccine appointment by calling our COVID19 Vaccine Scheduling Hotline 872-250-6637.

Heartland Health Centers only offers COVID-19 vaccinations to established patients currently. We have the Pfizer vaccine available for people ages 12 and up and the J&J vaccine for people 18 and older.  Pfizer requires two doses, at the time of your first dose, please confirm your second appointment. 

Please check here for the latest news or watch our social media including Facebook. You can also sign up for email updates. For updates on the city’s vaccine distribution efforts and availability please visit Chi COVID Coach.


Booster Shots

COVID-19 Vaccine booster shots are available for Pfizer-BioNTech vaccine recipients who completed their initial series at least 6 months ago and fit these CDC guidelines:

Call the appointment line at 773-751-7800 or COVID19 Vaccine Scheduling Hotline  at 872-250-6637 to schedule your booster shot! Please have the date of your second dose of Pfizer vaccine available when you call if you can. Currently the CDC has not recommended boosters for Moderna or J&J recipients, but please check here and on our social media for updates. 


Get a COVID-19 Test

Need a COVID-19 test? Please call 773-751-7800 to schedule a drive-thru or walk-up PCR test at HHC-Devon.

When you call we’ll set an appointment for the earliest convenient time and location. At the test we’ll schedule a follow-up appointment to review your results– typically 2-3 days after testing. We do not currently offer rapid flu or COVID-19 tests.

Insurance covers testing costs, but you may need to change your primary care provider to Heartland Health Centers. If you do not have insurance, your test will be free, regardless of immigration status.

We are experiencing a higher call volume than normal due to the growing numbers of COVID-19 cases. We apologize for the inconvenience this has caused. You can request a call back by filling out this form. We will call you within 2 business days.


COVID-19 Vaccine Frequently Asked Questions

Get the FAQs! Vaccine Frequently Asked Questions in Your Language:

Arabic | Burmese | French | English | Hindi
Spanish | Swahili | Tigrinya | Urdu | Vietnamese


Vaccine Q and A page 1 of 2 with tipsQ. What does the COVID vaccine do?
The vaccine helps your body produce a protein that teaches your body how to fight the COVID-19 virus. When your body learns how to fight a virus, you build your immunity. That way, if you are exposed to the virus, your body will know how to fight it so you will not get sick.

Q. Will the vaccine give me COVID-19?
No. The vaccine does not contain the live virus. You can’t get infected or infect others with COVID-19 if you get the 19 vaccine.

Q. What is in the vaccine?
The vaccine has something called mRNA, which helps your body learn how to fight off the COVID-19 virus. mRNA is NOT the virus, and will not change your DNA. There is no chip or anything else in the vaccine that will track you.

Q. Do I need the vaccine if I’ve had COVID-19?
Yes. Even if you have had COVID-19, there is a chance you can get it again. Scientists don’t know if you will be protected forever if you have already had COVID-19. Getting the vaccine lowers the chance you will get COVID-19 again.

Q. If I get the vaccine, does this mean I will never get COVID-19?
No. The vaccines are effective, but there is a small chance you could get COVID-19 after you’ve been vaccinated. This is similar to other vaccines, like the flu vaccine. If you get the vaccine, it is still important to wear masks, maintain social distance and wash your hands.


What Parents Need to Know About The Pfizer Vaccine

Get the FAQs! Vaccine Frequently Asked Questions in Your Language:

Arabic | Burmese | English | French | Hindi
Spanish | SwahiliTigrinya | Urdu | Vietnamese


Q. Is the vaccine safe for children?

Yes! Over 1 million teens ages 16-18 have already received both doses of the Pfizer vaccine. Thousands of children ages 12-15 received the vaccine in a trial, and it was found to be safe and 100% effective.

Q. Can my child get the vaccine?

Yes! Everyone 12 years and older is recommended to get a COVID-19 vaccine. Anyone age 12 and up can receive the vaccine, regardless of if you have insurance or immigration status.

Q. Do kids need the vaccine if they don’t get that sick when they’re infected with COVID-19?

Yes! In the first year of the pandemic, over 1.5 million people ages 12-17 have had COVID-19, with around 13,000 needing to be hospitalized. Even if children don’t have many symptoms, they can still pass the virus to other people. Getting the vaccine will help protect your child’s health and the health of others.

Information for patients

Our staff is regularly receiving updated information, cleaning and disinfecting our sites, and screening patients to make sure we do our part to stop the spread of this virus. Meanwhile we remain open for new patients to address your medical needs. 

For COVID-19 health tips, view/download our health information flyer


Health classes

HHC is offering Wellness groups for patients and community members virtually via Zoom and Microsoft Teams. Please check our Events & Classes page for more information  or for more information, please contact Amanda Montgomery, 312-718-0660.


Need help getting health insurance?

Appointments with the Outreach and Enrollment team are available by phone. To meet a Certified Application Counselor to discuss insurance/costs: call (773) 751-7062 for Spanish/English; for Arabic/English assistance please call 773-751-7045. Interpretation services are available in 200+ languages.


Access for all

During this crisis, all people living in Illinois, whether documented or undocumented, have the same access to healthcare, even if you are uninsured.  Get the flyer from Healthy Illinois on Immigrant Healthcare Resources and Rights. 


Other information

how to do home isolation-English flyerThe best way to avoid getting or spreading a virus is to:

  1. Wash your hands with soap frequently
  2. Avoid people who are sick
  3. If you are sick, stay home except to get medical care. Separate yourself from other people and animals in your home. Here are some tips on how to isolate yourself at home: 

Here is more health information:

We also have downloadable flyers from the CDC in several other languages here

Track the most current information is at and